From Class to Cash: A Reliable Payment Process
Get paid via ACH direct deposit to your bank account, based on your country. Perfect for tutors of all levels, from small to large payments.
Now accepting American Express, Visa, MasterCard, and Discover—expanding our already wide payment options. Supported in 130+ countries, credit card payments offer a convenient choice for consumers who prefer ease over a small fee. (See Terms)
Create a digital wallet within the app using a vast range of services. Access and use your funds anytime, your way.
Kapdec ensures tutors get paid for their hard work! Hence, we expect, and ensure a strong discipline in the academic world in Kapdec. Our policies cover “attendance policy”, student no-show policy, etc. Visit Kapdec Terms and Conditions to view all rules.
In the event that a student or tutor fails to attend a scheduled tutoring session without providing advance notice (at least 24 hours prior to the session), the responsible party will incur a penalty equal to the value of the scheduled session's duration. The penalty will be applied at the time of payout to the respective party. For details, refer Terms and conditions.
If both parties (tutor and student) mutually agree to a settlement, Kapdec will support the agreed-upon resolution. In the absence of such a mutually agreed settlement, Kapdec will not accept any reason, under any circumstances, to waive the penalty. Full details of this policy are outlined in Kapdec's Terms and Conditions.
Kapdec will initiate a thorough investigation and make a final determination based on the student/tutor attendance records, session timestamps, and other relevant evidence. The outcome of the investigation will be communicated within 72 hours following the creation of the dispute ticket.
At Kapdec, your security is our priority. We do not store any banking data you enter for payments. All financial information is securely handled by our trusted payment partner, known for its top-tier security and confidentiality standards. Additionally, we never use or share your personal or financial data with marketing firms. Unlike others, Kapdec does not sell or sponsor anyone using consumer data—your privacy remains uncompromised.
For tutors, simply go to ‘Account’ setup during onboarding and follow the on-screen instructions. A demo video is also included to guide you through each step of the process.
Yes! You can update your payment account as many times as you like. However, if a payment is already in process, it will not be affected—only future payments will be sent to your newly added account.
Go to your Account and click on 'Change/Reset.' Simply follow the same steps you took when initially setting up your payment account.
At Kapdec, your security is our priority. We do not store any banking data you enter for payments. All financial information is securely handled by our trusted payment partner, known for its top-tier security and confidentiality standards. Additionally, we never use or share your personal or financial data with marketing firms. Unlike others, Kapdec does not sell or sponsor anyone using consumer data—your privacy remains uncompromised.
Kapdec does not withhold income taxes. Tutors will receive earnings exactly as per the rates they have set. Tutors are solely responsible for reporting their income to the IRS and filing annual taxes in accordance with their applicable income category. At the end of each year, you will receive a 1099 form from our financial system provider.
Tutors (sellers) will automatically receive tax-relevant documents from our payment gateway partner. These documents comply with the tax rules and regulations of our home country, the USA. However, you are responsible for reporting your income and filing annual taxes as per your local tax obligations. Kapdec does not deduct any income tax or related fees.
A 1099 is a tax form used in the United States to report various types of income other than wages, salaries, and tips. It is typically issued to independent contractors, freelancers, and self-employed individuals to report their earnings to the IRS (Internal Revenue Service).
Kapdec provides a range of services, including access to the Kapdec global platform, payment collection system, global marketing of tutors, and access to an extensive educational digital library. In exchange for these services, Kapdec charges a flat fee of 10% from service providers.
At Kapdec, your security is our priority. We do not store any banking data you enter for payments. All financial information is securely handled by our trusted payment partner, known for its top-tier security and confidentiality standards. Additionally, we never use or share your personal or financial data with marketing firms. Unlike others, Kapdec does not sell or sponsor anyone using consumer data—your privacy remains uncompromised.
It depends on your country and the credit card you use. We advise all users to check with their credit card provider regarding applicable rules, fees, and charges for domestic or international transactions / payments.
For technical support, simply send an email to support@kapdec.com or click “Contact Us” on the platform. A support team member will get back to you within 24 hours to assist with your issue.
For assistance, please contact us at support@kapdec.com. In your email, include your full name, profile name, and the student profile name associated with the issue. Please provide a detailed description of the issue along with any relevant evidence to support your request.
At Kapdec, we are committed to making fair and informed decisions for all our users. Our approach to resolving issues is based on clear policies, evidence-based assessments, and accountability to ensure a just outcome.
All policies that define our terms, and conditions—including but not limited to privacy and confidentiality—are outlined in our Terms and Conditions and Privacy Policy.
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