{"id":634,"date":"2025-10-15T09:02:34","date_gmt":"2025-10-15T09:02:34","guid":{"rendered":"https:\/\/kapdec.com\/help\/?post_type=docs&#038;p=634"},"modified":"2026-04-20T09:36:03","modified_gmt":"2026-04-20T09:36:03","slug":"my-student-account-is-blocked-what-can-i-do","status":"publish","type":"post","link":"https:\/\/kapdec.com\/help\/my-student-account-is-blocked-what-can-i-do\/","title":{"rendered":"My student account is blocked. What can I do?"},"content":{"rendered":"<div class=\"ArticleDetailLeftContainer__partHead commonStyle__dFlexSb\">\n<h1 class=\"ArticleDetailLeftContainer__kbTitle commonStyle__flex1 commonStyle__wordBreak\" tabindex=\"0\" data-id=\"articleTitle\" aria-describedby=\"articleContent\"><span style=\"color: #333333; font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; font-size: 16px;\">For your security, if you enter the <\/span><em style=\"color: #333333; font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; font-size: 16px;\">wrong password<\/em><span style=\"color: #333333; font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; font-size: 16px;\">\u00a0three times, your\u00a0account\u00a0will be\u00a0blocked\u00a0by\u00a0the system. You can try logging into your account again after 12 hours. However, if you don&#8217;t remember your password, we recommend that you reset your password and then sign in to your account.<\/span><\/h1>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>For your security, if you enter the wrong password\u00a0three times, your\u00a0account\u00a0will be\u00a0blocked\u00a0by\u00a0the system. You can try logging into your account again after 12 hours. However, if you don&#8217;t remember your password, we recommend that you reset your password and then sign in to your account.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[581],"tags":[],"class_list":["post-634","post","type-post","status-publish","format-standard","hentry","category-tech-support"],"_links":{"self":[{"href":"https:\/\/kapdec.com\/help\/wp-json\/wp\/v2\/posts\/634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kapdec.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kapdec.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kapdec.com\/help\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kapdec.com\/help\/wp-json\/wp\/v2\/comments?post=634"}],"version-history":[{"count":1,"href":"https:\/\/kapdec.com\/help\/wp-json\/wp\/v2\/posts\/634\/revisions"}],"predecessor-version":[{"id":1712,"href":"https:\/\/kapdec.com\/help\/wp-json\/wp\/v2\/posts\/634\/revisions\/1712"}],"wp:attachment":[{"href":"https:\/\/kapdec.com\/help\/wp-json\/wp\/v2\/media?parent=634"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kapdec.com\/help\/wp-json\/wp\/v2\/categories?post=634"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kapdec.com\/help\/wp-json\/wp\/v2\/tags?post=634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}